Arrival

Please arrive 5–10 minutes before your scheduled session.
On weekends and occasionally Fridays, the front door is locked for safety. Please text me when you arrive. I’ll do my best to let you in as soon as possible.
I typically meet clients within 5 minutes of the start time. Thank you for your patience.
1–14 minutes late: Your session will end at the scheduled time, full fee applies.
15+ minutes late: Appointment is canceled and charged in full.

Cancellation Policy

Cancel within 48 hours: $25 fee
Cancel within 24 hours: $50 fee
No-shows: Full session fee applies
Repeat late cancels or no-shows may require prepayment or limit future bookings.

To cancel or reschedule:
📞 (503) 269-7492
📧 massagewithfauna@gmail.com

All clients are required to have a valid card on file. This makes the payment process smooth and simple.
Your card will be charged by the end of the day of your session, unless you prefer to pay using cash or Venmo at the time of service. If you’d like to use one of those options instead, just let me know at your appointment.
I do not accept insurance at this time.

We’ll discuss your goals before each session. You’re welcome to adjust or give feedback at any point during the massage. Your comfort and consent are essential throughout our work together.

I offer therapeutic massage and bodywork. I do not diagnose or prescribe treatment. If you have medical concerns, please consult your healthcare provider.

Undress to your comfort level, you’ll always be properly draped.
Only the area being treated will be uncovered.
Genitals and gluteal cleft remain covered at all times.
Sexualized comments or behavior will end the session immediately with no refund. No future bookings will be accepted.

To maintain a safe and nurturing environment, I ask that all clients arrive in good health and clean.
If you are feeling unwell with a cold or flu, please stay home. If you arrive visibly ill, I will need to turn you away, and the cancellation policy will apply.
Please let me know ahead of time if you’ve recently been exposed to poison oak or ivy, experienced a fall or injury, have bruises, cuts, or sunburn, or any other condition that may affect your skin or comfort during the session. These areas may need to be avoided.
Feet must be clean before your session.
If you have concerns like athlete’s foot, open sores, or anything that might be contagious, please just keep your socks on. I may choose to skip footwork if I notice anything that could be concerning.
I have body wipes available in the office if you’d like to freshen up before your session.

Thank you for your care and attention to these details, it helps keep us both well.

All sessions are confidential. I will not confirm or share any details about another client, even if you referred them.

If you've experienced any recent health changes, injuries, or diagnoses, please let me know so we can tailor your session accordingly.

If anything is unclear, feel free to reach out:

With care,
Fauna
Massage With Fauna, LLC